IKEA Store

A Google user

The app is good, but has two major shortcomings. 1, the inability to share an item as a link instead of a file. 2, the lack of store map. Yes the app tells you what department it is in and if you can go straight to self-serve, what aisle, bay and product number. However, in a store that is set up more as an shopping adventure than a mere shopping experience, an interactive map can be a boon for both the customer and as a marketing tool/data mine. Plus, should be an easy tie in with instore wifi

Frank Meffert

Useless. Never loads. Just spins on the opening blue screen forever. It's not my internet connection. I've disabled my VPN, I've gone cell only, I've tried on 3 different IKEA in-store Wi-Fi signals, and on 2 different home Wi-Fi connections, both fiber based. I've uninstalled/reinstalled, cleared caches and data, and so on. Have had it for about 3 years, has never worked. Latest released Android version, both Pixel 2 and now 3a.

Jeri Bitney

The cart in my Android app has disappeared, replaced with a useless (to me) shopping list. I live two and a half hours away and need things shipped, so I have to go online to order and add to the cart there. When I scroll through the search results, it starts over when I get to the bottom and says "no results found". I adore the quality of IKEA and the store is great fun, but the app is not what it was or could be.

A Google user

This app used to be helpful in accessing my shopping list in the store. But now whenever I log in, it logs me back out, saying it's unable to synchronize my account. I tried uninstalling and reinstalling the app, and I still have the same issue. So then I have to remember what was on my list and look the items up individually to find where they're located, or print out my list from the web site at home (which has no problem keeping me logged in) before I show up at the store. IKEA really needs to fix this problem, because right now the app is only semi-useful to me.

A Google user

Two complaints: 1) When you scroll to the end of a results list, it refreshes and says there are no results at all. 2) It does not load different Shopping Lists when you select them. It gets stuck in the loading phase or says that it has finished loading but is still on the previous Shopping List. Please fix these bugs.

A Google user

Original lists GONE. Create new lists, saved 1 item to 1 list, further attempts causes app to freeze. Also, app is *very* s...l...o...w. I understand you're getting ready to eliminate store map/shopper lists and pencils along with measuring tapes and catalogs in favor of apps. I only just got this phone and thinking of cancelling it. If I do and you delete everything I'll not be able to shop inside your store. Many people don't use cell phones so you'll cut them out too. Don't be myopic.

A Google user

Added Advertisements to my home screen! I do not have many apps on my phone. Especially those free apps that cause alot of adds. I downloaded this while at the store and kept getting these full screen, hard to exit adds. Not while in the app but just on my phone! It was the only app I had added with 2 weeks. Yep, deleted it and it STOPPED. I cant blame companies for wanting to make revenue on free games but an app to utilize your services?! ...HORRIBLE

Dibright

Great app. I can go through this, find everything im looking for, it lets me know if the items are in stock at my local store and when im ready to go shopping, it tells me where the items I need are located in the store. I can also choose to have items shipped. Not only does the app show you the items, it also shows you various ways you can use them in a room setting. You can see what it will look like in your room as well by taking a picture where you would like to place your desired item. 🛍️

A Google user

I've been trying for months to sign in into the app. Been directed to click forgot password because too many failed attempts. I know my password. Click forgot password & i cannot be helped there either whether i want it sent via email or text. App is updated. Going to delete then reinstall. If it fails again, I'm permantly deleting. Also happens with my sisters phone, different phone, so i know it's the app. Otherwise good App when i was able to use it.

A Google user

Loved this app till an update, it's now constantly logging me out saying that my lists can't be uploaded or found. Prior to the update the app was great, I could add to my shopping list via online store and mobile. Mobile app was convenient, just scan the tag in the show room add it to my list and it shows the locations to pick it up. However, now I am not able to do so which is why I rated it a 3 star. If they can fix the bug I'll definitely update my rating back to 5 star